COVID-19 Statement

During the Covid-19 crisis we have had to change our opening hours following government guidelines to protect us all.

During Covid-19 crisis we have had to change our working practices and opening hours to keep everyone safe.

Please do not attend without an appointment as we are operating a locked door policy.

Branches can be contacted by email or telephone:

01865 302288

01865 749877

01865 244699

Serious eye injury

In the event of a serious eye injury that requires immediate attention please contact the Oxford Eye Hospital on 01865 234567 and choose option 1 followed by option 1. 

This service operates Monday to Friday 8.30am to 4.30pm, Saturday and Sunday 8.30am to 3.30pm (including bank holidays).

Using this service you will be able to speak to a health professional who will advise you.

Outside of these hours please phone NHS 111 or contact your out of hours GP.

For further information please refer to the Oxford Eye Hospital website

Click the link “Eye casualty telephone triage”.


If you have an eye emergency please do not attend the eye department straight away. Call the triage number 01865 234567.

Eye casualty is a specialized department dealing with urgent sight-threatening or painful eye problems; it is NOT a walk in clinic. If you turn up without an appointment you will be advised to see your GP or Optometrist.

If you have an eye trauma, severe eye pain or chemical splash out of hours, please go straight to the John Radcliffe Hospital Emergency Department (A&E)

Refer to the Oxford Eye Hospital website for further details.